FAQ

Do you ship internationally, and how does it work?

Where we ship

We deliver to most countries across Europe, North America and Asia-Pacific. Enter your address at checkout to see the exact options and prices for your location.

Delivery estimates

  • Europe: 2-5 business days standard, 1-2 days express
  • North America: 4-8 business days standard, 2-3 days express
  • Rest of world: 7-14 business days

Customs, duties and taxes

For deliveries outside your local customs union, import duties and taxes may apply. Depending on the destination these are either prepaid at checkout or collected by the courier on delivery. The method shown at checkout is final for your order.

Tracking your parcel

Every international order ships with end-to-end tracking. You receive a tracking link by email the moment your parcel leaves our warehouse.

Restricted items

Some products cannot be shipped to certain countries due to local regulations. If an item in your basket is restricted for your destination, we tell you before you pay.

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