Can I reuse one answer across my store?
Write once, answer in context
Advanced FAQ keeps your questions and answers in one place in Magento admin. Topics and tags organise the knowledge base; assignments decide where each answer appears.
Choose the right placement
- FAQ hub: give customers a searchable starting point.
- Product pages: assign answers directly or inherit them from product categories.
- Category pages: answer questions shared by a collection.
- CMS widgets: choose a topic, hand-pick FAQ items or show featured answers.
Go deeper when needed
Keep a concise answer in the accordion and enable an individual detail page for a longer explanation. This page demonstrates that option: it has its own URL, metadata, canonical link and breadcrumbs.
See the same content in a CMS widget or explore product FAQ placement.